Електронна книга > Суспільствознавство > Економіка > Andrew Waite: Practical Guide to Call Center Technology (PDF)

Andrew Waite
Practical Guide to Call Center Technology [PDF ebook]
Select the Right Systems for Total Customer Satisfaction

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Обкладинка Andrew Waite: Practical Guide to Call Center Technology (PDF)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

€60.21

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Мова Англійська ● Формат PDF ● Сторінки 497 ● ISBN 9781482280753 ● Видавець CRC Press ● Опубліковано 2002 ● Завантажувані 3 разів ● Валюта EUR ● Посвідчення особи 7167529 ● Захист від копіювання Adobe DRM

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